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Addressing Performance Issues Through Coaching and Documentation

Upon completion of this session, managers will have knowledge in the progressive disciplinary process and understand when it might be necessary to take action to improve performance. Interactive group learning provides a safe arena for developing and implementing a coaching and disciplinary action plan. Instructor: Juli Bacon, JB Consulting Systems

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Anti-Harassment and Discrimination for Upper Management & Supervisors Training Session

This interactive training program provides in-depth insights on how companies and managers can be proactive and vigilant in creating a work culture free from harassment and discrimination; learning how to protect and empower their employees and develop a new set of internal cultural norms and business practices. coaching and disciplinary action plan. Instructor: Juli Bacon, JB Consulting Systems

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Best Practices for Generational Hiring and Management

Do you feel like you are speaking another language when interviewing for new staff members? Do you have disagreements in the workplace or unrest due to differences in the generations in your workplace? Have you scheduled multiple interviews only to have most of the cancel without any notice or follow up? Have you hired an employee only to have them “ghost” you i.e. not show up on the first day without any explanation? Two experts from JB Consulting Systems will discuss how to successfully manage and employ best practices when hiring across the generational divide and how to manage a multi-generational workforce. The discussion will also cover how to minimize workplace ghosting. Instructor: Juli Bacon, JB Consulting Systems (and guest speaker)

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Blueprint for Successfully Selling New Homes

This class is a must for agents focused on new home sales. Many of the principles apply to resale however the course is targeted to the new home sales agent. We start with assessing what knowledge is needed about you, traits of successful sales agent and the sales process. We learn how to study and create area & builder overview, as well and construction elements and design trends. We will discuss and practice negotiation & closing techniques. You’ll learn key must-know information on financing and valuation, marketing, and outreach strategies. We will review and practice closing, orientation, and customer service approaches. And we’ll visit a new home model and define how to tour a new home. Real Estate clock hours through Porterworks. Instructor: Dave Porter, Porterworks

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CAPS 1: Marketing & Communicating with the Aging In Place Client

This course qualifies for: •6 CE for AIBD •0.6 CEU for AOTA •6 NAHB CE for: CAPS, CGA, CGB, CGR, GMB, CSP, Master CSP, CMP, MIRM 8 Real Estate Clock Hours WA DOL ~ BIAW Millions of Americans are living longer and more active lives. Because they are embracing newly found and changing lifestyles, they need to revitalize their home environment. Identifying this burgeoning opportunity and then developing the skills to interact with this market can help you grow your business dramatically. This course equips participants with the knowledge and tools to effectively market and sell services to the aging-in-place (AIP) market. This course will benefit builders, remodelers and allied professionals that serve the aging in place market, including occupational therapists, real estate professionals and trade contractors as well as academics. Instructors: Joseph Irons, Irons Brothers Construction // Dave Porter, PorterWorks

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CAPS 2: Design Concepts for Livable Homes and Aging In Place

This course qualifies for: •6 CE for AIBD •0.6 AOTA CEUs •6 AIA/CES HSW Learning Units •6 NAHB CE for: CAPS, CGA, CGB, CGR, GMB, CSP, Master CSP, CMP, MIRM 8 Real Estate Clock Hours WA DOL ~ BIAW There is an increasing desire among today's home owners to live in one's home as long as possible which has created a strong demand for products and services serving this audience. To help home owners make their home a safe and comfortable living environment for the long term, many responsive and innovative products are emerging. Likewise, service providers are answering this demand by focusing their businesses on creating new homes and renovations that provide design flexibility, pleasing aesthetics, high function and usability for all people, without regard to age, income or ability level, and regardless of life’s changes and challenges. The goal of this course is to enable participants to identify common challenges within the home and understand attractive design concepts that create a safe and comfortable environment for clients who want to age in place as well as identify with one or more of these groups: Individuals who are not experiencing health issues related to aging, individuals who have a progressive or other condition that requires home modifications or equipment, and individuals who are dealing with an abrupt or traumatic health-related change. Instructors: Joseph Irons, Irons Brothers Construction // Dave Porter, PorterWorks

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CAPS 3: Details & Solutions for Livable Homes and Aging In Place

This course qualifies for: •6 CE for AIBD •0.6 AOTA CEUs •6 AIA/CES HSW Learning Units •6 NAHB CE for: CAPS, CGA, CGB, CGR, GMB, CSP, Master CSP, CMP, MIRM NO REAL ESTATE CLOCK HOURS This course builds on the CAPS II course (which is a highly recommended prerequisite to this course) by introducing design solutions and techniques for professionals whose clients require specialized design and equipment to live and thrive comfortably in their homes. Whole house product specification and installation techniques will be covered accompanied by practical, hands-on activities. Approved Instructors: Joseph Irons, Irons Brothers Construction // Dave Porter, PorterWorks

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Certified Erosion & Sediment Control Lead-CESCL

Do you need a Construction Stormwater General Permit from Ecology? If your project disturbs over an acre of land or is in a subdivision, you probably do. This permit states that all sites disturbing over an acre of land must have a Certified Erosion and Sediment Control Lead (CESCL). The CESCL is trained to inspect, install, and manage stormwater controls on your site. Ecology requires a CESCL to be on-call at all times, so most companies will need more than one employee trained as a CESCL. This certification is good for three years. Instructor: DOE Certified Instructor, Alex Zimmerman

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Certified Lead Renovator - Initial

Firms who knowingly or willingly violate the RRP Program requirements could result in penalties of up to $10,000 per day, per violation and/or face imprisonment. Does your business involve the renovation, repair or painting of structures built before 1978? If so, there are federal regulations that took effect, April 22, 2010, which may prevent you from performing your work. Under the United States Environmental Protection Agencies Lead-Based Paint Renovation, Repair, and Painting (RRP) Program. Construction firms must apply for and receive EPA Certification to disturb paint as part of their work in pre-1978 housing and child-occupied facilities. In addition, all of these jobs must be supervised by Certified Renovators; specifically, individuals who have completed an EPA-accredited, full-day training course. The training course is required for any contractor that is involved in any activity that will - or has the potential to - disturb six square feet of lead-based paint in a room or 20 square feet on the exterior. The rule does not apply to minor maintenance or repair activities; however, window replacement is not considered minor maintenance or repair. We bring a blend of easy compliance, practical application, and real answers to your questions to this training. In addition to the EPA curriculum, we will provide you with valuable insights on how L&I views lead related work along with other free resources to help your company stay in compliance. Name, home address, and birth date are required at registration. Seating is limited so be sure to register as soon as you can. You are required to renew every five years. If you renew through an online program, it’s every 3 years. BIA of Whatcom County ONLY will include lunch. Instructor: Northwest Independent Contractors Association

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Certified Lead Renovator - Refresher

Firms who knowingly or willingly violate the RRP Program requirements could result in penalties of up to $10,000 per day, per violation and/or face imprisonment. This 6-hour refresher training class, which is required every 5 years, is for individuals who have previously completed the Certified Lead Renovator Initial in compliance with the Renovation, Repair and Painting (RRP) rule. Your are required to renew every five years. If you renew through an online program, it’s every 3 years. The training will refresh RRP contractors in how to work safely in housing and child-occupied facilities with lead-based paint and to teach them how to comply with both EPA’s RRP Rule and the Washington State Department of Commerce’s Lead Safe Housing Rule. Participants will learn lead-safe work practices. Students will also review the information that was provided to them in the Initial Certified Lead Renovator class and be provided with current information regarding regulatory changes, changes in state-of-the-art work practices, as well as other changes to the RRP Certified Lead Renovator discipline. The training focuses on working safely with lead-based painted surfaces and topics include: regulations, testing for lead-based paint, review of set-up practices, review of prohibited practices, personal protective equipment, dust control, cleaning activities and checking your work, record keeping, training of non-certified renovators, review, and test. *Students are required to show documentation of initial certification. Bring your unexpired CLR card to class. If you cannot find your CLR card, you will need to contact the company who previously certified you to obtain a copy. All of this needs to be done prior to the class. Because this is a individual certification, it is required to obtain your personal home address and date-of-birth before class. If you show up to the class without your CLR card, you will not be able to attend the CLR Refresher and will still be held responsible for the class fee. However, if this a a combination class of the Initial and Refresher, with Instructor approval you may attend the CLR Initial and pay the difference between the two classes. You will need to have your photo taken at the class for your new card. BIA of Whatcom County ONLY will include lunch. Instructor: Northwest Independent Contractors Association

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Certified New Home Sales Professional (CSP)-CLASSRM

This course qualifies for: 24 Real Estate Clock Hours WA DOL~ BIAW 18 CE, National Association of Home Builders (NAHB) ~ NAHB Master the craft of successful selling. This professional-level course is designed for specialists in new home sales. You will gain a broad understanding of the home building business, discuss consumer psychology and learn the advanced techniques used by real estate veterans for greeting, closing and overcoming objections. As a graduate of this course, you will be able to define and describe the: • Qualifications and characteristics of a new home salesperson • Differences between selling new homes and resale homes • Role of the Critical Path to Successful Selling in the new home sales environment • Basic steps of the builder’s decision making and development process • Basic construction features that benefit the home buyer • Builder’s marketing approach and the impact the new home salesperson has in the marketing process • Impact of consumer behavior on the new home selling process • Basic elements of effective communications in the selling environment • Importance of prospecting in searching for and qualifying potential buyers • Legal aspects of the real estate business and fair housing guidelines You will also gain the following skills: • Greeting and qualifying a prospective buyer • Using the area and community as selling point • Successfully demonstrating the product • Handling objections • Reducing the process to writing • Successful closing • Basic new home financing • Using follow-up systems to increase sales • Final walk-through and call-back procedures Instructors: Dave Porter, CAPS, CGA, CGP, CMP, MIRM

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CESCL Recertification

Is your Certified Erosion and Sediment Control Lead (CESCL) certification about to expire? The Department of Ecology requires a CESCL on all stormwater permitted construction sites over an acre and CESCL certifications must be renewed every three years with a one-day class. Designed for residential builders, BIAW's CESCL recertification class will answer builder questions, including what BMP's perform best on construction sites, how to keep those BMP's working, what red flags signal erosion problems, and how to effectively work with local and state inspectors. This class will also walk you through the planning and execution of erosion control in a subdivision. Instructor: DOE Certified Instructor, Alex Zimmerman

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Competent Person: Confined Space Training

Do your employees enter confined spaces? Do you know the definition of what a Confined Space is? All employers who have employees enter these types of spaces are required to provide training for their employees. These spaces are items such as: - Utility Vaults - Trenches - Sewers/Manholes - Silos - Process Vessels - Hoppers - Pits - Ductwork - Piping Systems Note: Confined Space accidents are one of the most common fatality accidents in construction. Attend this course to identify common mistakes and the role of the attendant, entrant, and supervisor. Instructor: Travis Brock

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Competent Person: Fall Protection

The # 1 cause of death in the construction industry in Washington State continues to be falls from elevation. - Do your employees know how to use a full-body harness? - Have they been trained as a “competent person?” - Do your employees know at what height fall protection is required? Learn various fall protection systems, how to establish a controlled access zone, and safety monitoring systems. Hands-on demos of PPE and fall arrest systems are included. Note: A Fall Protection work plan is required anytime a fall hazard of 10ft. or more exists. These need to be completed by a Competent Person. Instructor: Travis Brock, Shield of Armor Safety

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Competent Person: Trenching/Excavation

Do your employees play in the dirt? Have you ever been concerned about what lies below? Does your company have a designated Competent Person to evaluate soil types, make decisions on protective systems and will know when to call before you dig? Are excavation terms like benching, sloping, shoring and shielding part of your everyday vocabulary. Then this class if for you we will go through the WAC relating to trenching and excavation operations and give employees the knowledge they need to be considered a Competent Person by L&I definition. Note: If your business does any type of digging operations then a Competent Person in Trenching Operations is required on site. Instructor: Travis Brock, Shield of Armor Safety

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Construction Contracts & Lien Law

This course qualifies for: 7.5 Real Estate Clock Hours WA DOL ~ BIAW 6 CE for NAHB Designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP and MIRM. 6 AIBD CEU Legal Continuing Education Credit (through Linville Law Firm) Bring a copy of your Contract to be reviewed in class. Lunch is NOT included (with the exception of BIA of Whatcom County classes). The Contracts portion of the class will teach you the important terms you need to address in your contract in order to minimize the occurrence and magnitude of problems that inevitably arise with customers or other contractors. You will learn how to write an improved contract that contains the required legal notices, limits your exposure to claims and liabilities, provides for economical resolution of a dispute, establishes a practical method of handling change orders, gives the customer a limited warranty, and precludes your customer from firing you and hiring somebody else to fix or complete your work. All good things you need in your standard contract. This seminar also explains the significant terms of the standard commercial subcontract and how these terms can present unwanted risk to the subcontractor. You will learn that these terms should be negotiated rather than blindly accepted. The Contracts seminar comes complete with a 238 page course book in a durable 3-ring binder that is totally current, accurate and explanatory. You can go online at www.linvillelawfirm.com and view the complete table of contents for this book. The Lien section of the class will teach you how to prepare, record and foreclose a lien on either a commercial or residential project. The seminar will also teach you how to prepare, file and foreclose your lien against a payment bond or a retainage on any federal, state, county, or city public works project. Both liens and public works claims generally require a preliminary notice. This is all explained at the Lien seminar. The Lien seminar comes complete with a 343 page course book in a durable 3-ring binder that is totally current, accurate and explanatory. All necessary forms are included. The course book is an excellent reference guide, designed for practical application. You can go online at www.linvillelawfirm.com and view the complete table of contents for this book. Instructor: Linville Law Firm

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CWHBA Yakima Live Webinar: Help Minimize Risk + Protect Your Bottom Line

Live Webinar @ CWHBA Yakima Office Join us at the CWHBA Yakima office to view the live webinar of this class being held at the CWHBA Wenatchee location. Previously titled Everyday Habits of Highly Effective Companies This is not your father's safety class! Designed specifically for company leaders and managers, this workshop discusses proactive approaches to improve employee retention, company culture and safe work habits. By attending, you will gain a better understanding of how to avoid costly claims and reduce expenses by incorporating safe work habits into everyday work routines. Here are just a few of the topics we will be discussing: 10 ideas from successful employers you can implement today, why trained employees are safer employees, how good hiring practices can protect your company and how to identify scenarios that could lead to costly workplace injuries and the hidden costs of injury claims. Instructor: Jim Breidenbach, R.O.I.I.® Select Field Representative // Bob White, BIAW R.O.I.I.® Select Safety Services Director

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Employment Law Trends & News

This informative and informal discussion session, provides the information you need to know about new employment laws enacted in the last year. Additionally, the session discusses trends, both nationally and regionally, that could lead to new laws in this state. We will discuss the best practices to comply with the laws and the downside for non-compliance. Discussion will include Pregnancy Accommodation law, Pay Equity Laws – Equal Pay Opportunity Act (EPOA), Fair Chance Act, Ban the Box, Salary History Questions, Exempt vs. Non-Exempt Classifications – State vs. Department of Labor. Instructor: Juli Bacon, JB Consulting Systems

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Help Minimize Risk + Protect Your Bottom Line

Previously titled Everyday Habits of Highly Effective Companies This is not your father's safety class! Designed specifically for company leaders and managers, this workshop discusses proactive approaches to improve employee retention, company culture and safe work habits. By attending, you will gain a better understanding of how to avoid costly claims and reduce expenses by incorporating safe work habits into everyday work routines. Here are just a few of the topics we will be discussing: 10 ideas from successful employers you can implement today, why trained employees are safer employees, how good hiring practices can protect your company and how to identify scenarios that could lead to costly workplace injuries and the hidden costs of injury claims. Instructor: Jim Breidenbach, R.O.I.I.® Select Field Representative // Bob White, BIAW R.O.I.I.® Select Safety Services Director

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L&I Compliance Day - Accident Prevention and Required Training Plans

Job-related injuries are avoided when companies allocate the necessary time and resources to ensure that people who come to work or visit their offices, warehouse facilities, and construction job sites are safe. When workplace safety is a high company priority, and when your employees are properly trained, they feel more comfortable and confident on the job. There are fewer accidents. Productivity is increased, costs are diminished, and profit margins follow suit. This class meets written plans and training requirements for contractors in Washington State. Includes: Construction Accident Prevention and Safety; PPE; Fall Protection; Ladders, Scaffolds and Stairways; Heat Related Rules; Respiratory Protection/Hazard; Communication and Excavation/Trenching. Smart employers make certain safety procedures are included among company policies. You will also receive a written safety plan and customized training for your company. Instructor: Northwest Independent Contractors Association

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Live Webinar: Help Minimize Risk + Protect Your Bottom Line

This class will be a live webinar that you can attend from your home or office. Log-ins to the webinar will be emailed to you shortly before the start of the class. Previously titled Everyday Habits of Highly Effective Companies This is not your father's safety class! Designed specifically for company leaders and managers, this workshop discusses proactive approaches to improve employee retention, company culture and safe work habits. By attending, you will gain a better understanding of how to avoid costly claims and reduce expenses by incorporating safe work habits into everyday work routines. Here are just a few of the topics we will be discussing: 10 ideas from successful employers you can implement today, why trained employees are safer employees, how good hiring practices can protect your company and how to identify scenarios that could lead to costly workplace injuries and the hidden costs of injury claims. Instructor: Jim Breidenbach, R.O.I.I.® Select Field Representative // Bob White, BIAW R.O.I.I.® Select Safety Services Director

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Live Webinar: Washington Family and Medical Leave for Employers with Less than 50 Employees

This class will be a live webinar that you can attend from your home or office. Log-ins to the webinar will be emailed to you shortly before the start of the class. You’ve figured out how to deduct the premiums and upload the information to Washington Employment Security (hopefully), now what do you do? This session will review the changes that happened in the 2019 legislative session and the next steps when your employees want to take their leave after January 1, 2020. We will address how Washington Paid Family Leave coordinates with the various Washington leave laws including Paid Sick and Safe, Domestic Violence Leave, Pregnancy with Disability Leave, Military Leave, and Washington Family Leave. We will review which leaves will require you to provide job protection, what policies you should have in place before January 1 and notification requirements to your employees. Instructor: Juli Bacon, JB Consulting Systems

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Marketing Strategies for Today's Contractor - Session 1

You opened your business doors less than 5 years ago – congratulations! Are your marketing efforts working? Do you have a website, and if so how are you using it to market your business? Are you considering social media to boost your marketing? In this workshop attendees will discuss the basics of a marketing/advertising strategy and the various components needed to create a Marketing Plan. Join this session to: * Learn the difference between "marketing" and “advertising” * Acquire information about new (and older, proven) strategies to effectively market your business * Attain knowledge on how to create meaningful content and use it successfully * Learn from the experiences of others on the advantages and disadvantages of the various forms of advertising. Instructor: Karen Hall, BIAW Membership Manager

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Marketing Strategies for Today's Contractor - Session 2

Are you feeling like you are in a marketing/advertising rut since you opened your doors 5, 10, or 20+ years ago? If you have a marketing plan that you look at once a year but you have no idea if it is working, you need this workshop. Do you have a website but you’re not sure if it’s driving business in the door? Do you use social media or want to give it a try? This workshop will allow attendees to learn while sharing their experiences (good and bad) with others. Join this session to: * Revisit, Revise, and Revamp your website * Take your Social Media presence to the next level * Focus on your Target Market and the message you want to send * Find out about new tricks for your business * Learn from the experience of others as well as the advantages and disadvantages of the various forms of marketing and advertising. Instructor: Karen Hall, BIAW Membership Manager

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Perfecting Presentation Skills

This session focuses on how to craft and deliver presentations that contain compelling messages and engage and inspire the audience. Instructor: Dave Porter, Porterworks

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Preparing for the New DOL Exempt Threshold and Overtime Rule Definition of "Regular Rate" and Overview of Independent Contractor Requirements

On March 7, 2019 DOL announced a new salary threshold for exempt employees and on March 28, 2019 announced updated requirements for calculating regular rate of pay for purposes of calculating overtime. The new rules are effective January 1, 2020. Now is the time to review your current wages for salaried exempt employees as well as to review all of your positions to ensure that they are properly classified. Employers who do not properly classify their employees risk paying treble damages for back wages for improperly classified employees. This session will cover the legal definitions related to FLSA classifications of employees, testing requirements and salary thresholds for exempt employees and requirements for independent contractor classifications. Instructor: Juli Bacon, JB Consulting Systems

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Preventive Law 101

This presentation will introduce attendees to the growing field of Preventive Law. Using the preventive medicine analogy, the purpose of Preventive Law is to guide businesses on the front end to minimize business and legal exposures in the future. This is done primarily through contract negotiation and development, business governance, due diligence, legal compliance and training, and managing insurance relations as well as claims and litigation. We will broadly explore each of these elements to help attendees better understand and manage business risks. Instructor: Chris Keefer, Keefer Strategy

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Project Management

This course qualifies for - 6 AIA/CES LU • 6.0 CE for AIBD • 6 CE for all NAHB Designations except HCCP Learn project management concepts and strategies designed to help you increase your professional value and the value you bring to your company and customers. This course will teach you the basics of successful project management. A successful project is one that is built on time, on budget, and to the customer's satisfaction. The course explains the role of project managers during each phase of a project, including the pre-construction, construction, and post-construction phases. Project management tools and effective management of trade contractors will also be discussed. Instructors: Diane Glenn, Construction Consultants of WA // Joseph Irons, Irons Brothers Construction

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Significant Changes to the 2018 Codes

Learn the significant changes from the last edition to the current edition (2018) of the International Residential Code, including Washington amendments, as well as the Plumbing, Fire and Mechanical Codes. This class will also include the recently adopted changes to the Washington Energy Code. These changes take effect July 1st, so don't miss your chance to take advantage of this great class at a remarkable price. Instructors - Al Audette, BIAW Workforce Development Manager // Jim Breidenbach, BIAW R.O.I.I.® Select Field Representative // Ted Clifton, Zero Energy Plans LLC and CVH, Inc // Diane Glenn, Construction Consultants of WA LLC // Jonathan Jones, HBA of Tri-Cities Director of Building Sciences

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Washington Family and Medical Leave for Employers with 50 or More Employees

This session will address the basics elements of the law and administration of WA Paid Family Leave and federal FMLA for a company with over 50 employees. This session will review the differences between the State Family and Medical Leave and federal FMLA leave and walk through the steps on coordinating the 2 types of leaves. Instructor: Juli Bacon, JB Consulting Systems

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Washington Family and Medical Leave for Employers with Less than 50 Employees

You’ve figured out how to deduct the premiums and upload the information to Washington Employment Security (hopefully), now what do you do? This session will review the changes that happened in the 2019 legislative session and the next steps when your employees want to take their leave after January 1, 2020. We will address how Washington Paid Family Leave coordinates with the various Washington leave laws including Paid Sick and Safe, Domestic Violence Leave, Pregnancy with Disability Leave, Military Leave, and Washington Family Leave. We will review which leaves will require you to provide job protection, what policies you should have in place before January 1 and notification requirements to your employees. Instructor: Juli Bacon, JB Consulting Systems

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Writing an Effective Performance Review

This session instructs managers on the steps to write and deliver effective performance reviews. Discussion on why performance evaluations are necessary for employee engagement and development, understanding the relevant components to include in a review, and how to provide specific positive and constructive feedback to deliver optimal improvement areas and results. Instructor: Juli Bacon, JB Consulting Systems

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